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Frequently Asked Questions
& General Information Sources
Debt Collection
by: Texas RioGrande
Legal Aid
- I owe a lot of money on credit card accounts.
What should I do?
First, you should determine which of your debts
are secured debts and which are unsecured debts.
A secured debt is tied to a specific piece of
property. You lose the security, or property,
if you do not make the payments. For example,
your car payment is a secured debt. If you don’t
make the payments, you lose your car. The car
is the security, or the property tied to the
debt. Another example of secured debt is your
mortgage payment. If you don’t make your
mortgage payments, you lose your home. You need
to be sure to pay the secured debt if you need
the security.
Some store credit
cards like Best Buy and Sears cards are secured
debt. You should look at your credit card agreement
to see whether it says the credit card company
can take back, or repossess, something if you
do not make payments (look for words like “security
interest” and “remedies”). However,
unless you have bought major appliances with these
cards (such as a refrigerator or air conditioner),
it is very rare for the store to try to repossess
your purchases, especially clothes, since the
cost of repossession is greater than the amount
they could get by reselling your property. Still,
the creditors will report you to the credit bureaus
and hurt your credit rating. You should stop using
these credit cards if you cannot pay them.
Most Visa and MasterCard
debt is considered unsecured debt. With unsecured
debt, your creditors cannot take anything from
you if you do not pay them. You should stop using
these credit cards if you cannot pay them. If
you cannot pay unsecured debt, don’t pay
it. Many creditors do not follow through with
their threats. Again, the creditors will report
you to the credit bureaus and hurt your credit
rating. An overdue account stays on your credit
record for about 7 ½ years.
2. What
if the creditors sue me?
If
they do sue you, you can easily represent yourself
and explain why you cannot or should not pay.
The credit card company may get a judgment against
you, which is an order by the court to pay. But
a judgment does not force you to pay the debt,
and the companies cannot take your home, your
household goods, your automobile, or put you in
jail or send your children to foster care. You
should not sacrifice your basic needs (food, housing,
utilities, medicines, transportation, etc) attempting
to pay a judgment.
3. How
can I make the debt collection agencies stop harassing
me?
You can send a letter to a third party debt
collector (a debt collection agency or lawyer)
to make it stop harassing you about your debts.
You should tell them that you do not want them
to contact you any more. It is a good idea to
tell them why you can’t pay the bill right
now and that if you are able to make some payments
in the future, you will do so.
You should make a
copy of the letter for your records. You should
send a letter to each of your creditors by certified
mail, return receipt requested. Make sure each
letter states the correct account number for that
creditor. You should take the letter to your local
post office service counter to mail it to make
sure you do it properly and to receive the postal
service stamp on your receipt as proof of mailing.
Keep your receipt with your copy of the letter
and, when you receive the green postcard showing
delivery of your letter, keep it with your copy
of the letter as well.
4.
What happens when the debt collection agency receives
the letter??
Once the collector receives the letter, they
are allowed by federal law to communicate to
you only for the following reasons: 1) to make
one last effort to collect or settle the account;
2) to notify you that they will stop calling
and writing; 3) to notify you a lawsuit is being
filed regarding the account. They will make
it sound as scary as possible, but if any debt
collector calls you on the telephone, please
remember that you do not have to talk to them;
you can simply hang up. If you talk to a debt
collector and he or she becomes abusive or harassing,
you should tape the call if you are able. After
the debt collector gets the letter, he sends
the account back to the creditor. It is possible
that the creditor will send your account to
a new debt collector and you will have to send
them a letter, too. Sometimes it can take 5
or 6 letters to different debt collectors until
the creditor gives up or sues you.
If you do not receive the title within a month,
you can file a complaint with the Texas Department
of Transportation. When you file the complaint,
you must show you had proof of insurance at
the time of sale and send that proof when you
return the form. To get a complaint form, you
can write: Texas Department of Transportation,
Motor Vehicle Division, Enforcement Section
- New Complaints, P.O. Box 2293, Austin, Texas
78768 or call: (512) 463-8588. You may also
go to the following internet link to print a
form: ftp://ftp.dot.state.tx.us/pub/txdot-info/mvd/dealerform.pdf.
5. How
can I get control of my debts?
To get your debts under control, you should
carefully choose between your basic needs (like
food, electricity and medication) and things
you can live without (like satellite TV, cable
TV, or a cellular telephone). You might want
to get help in learning to manage your debts
and to rebuild your credit. You can call Consumer
Credit Counseling Service at 1-800-878-2227.
We strongly urge
you to not take a home equity loan (a new loan
on your home to pay off debts). If you are not
able to pay that loan, you will lose your home.
Creditors may urge you to take out such a loan
and you should be very suspicious of any such
suggestions.
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